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Meet the Agents

Your Team, Plus an Agency in a Box

Agency automation software with nine AI agents, each owning a dedicated role and Slack channel. They monitor, triage, draft, and report around the clock. No agent sends a client-facing message without your approval.

9 Deployed AgentsHuman Approval on EverythingRuns 24/7 on Your HardwareModular: Start With One
GatewayKnowledgeExec. Asst.Client Exp.DeliveryBDRContentSecurityOps IntelCritical Alerts

The Operational Tax on Growing Agencies

Growth is supposed to feel good. Instead, it usually means more emails slipping through cracks, more time entries missing descriptions, more knowledge trapped in one person's head, and more hours spent on overhead instead of strategy and client work.

Emails Fall Through Cracks

Shared inboxes grow faster than humans can triage them. SLA clocks start ticking the moment a message lands.

Time Tracking Is Inconsistent

Team members forget to log hours, leave descriptions blank, or let timers run overnight. Billing gaps follow.

Knowledge Is Trapped

SOPs live in docs nobody reads. Onboarding means weeks of tribal knowledge transfer.

The CEO Is the Bottleneck

Founders spend hours daily on email triage, meeting follow-ups, and operational oversight instead of growth.

Prospecting Never Happens

Finding, enriching, and validating contacts requires toggling between six tools and days of repetitive work.

Project Oversight Is Reactive

Budget overruns and missed deadlines surface after the damage is done, not while there is still time to correct.

AgencyBoxx addresses all six.

A Coordinated System,
Not a Collection of Chatbots

Each agent owns a specific domain. The Command Center routes and orchestrates. Here is how a typical day flows.

12:00 AM to 7:59 AM
Client Experience Agent

Monitors all client inboxes around the clock. Cleans spam automatically. Tracks SLA clocks on every open conversation.

8:00 AM
Client Experience Agent

Posts the overnight triage report: every client email received overnight, AI-generated summaries, and SLA risk flags.

8:30 AM
Delivery Agent

Runs the morning catch-up: DMs anyone who logged zero hours yesterday. Posts a per-region compliance summary.

9:00 AM
Executive Assistant

Delivers the CEO morning briefing: calendar, priority emails, overnight summary, overdue tasks, and escalations.

All Day
Executive Assistant

Polls Gmail every 2.5 minutes. Classifies, labels, archives system emails, and drafts replies to real emails for your approval.

All Day
Knowledge Base Agent

Answers team questions in Slack by searching your entire knowledge base. Catches unanswered questions after 6 hours.

All Day
BDR Agent

Enriches prospect companies in the background. Preps sales reps with pre-meeting intelligence about prospects.

All Day
Content Agent

Monitors meeting transcripts for publishable content ideas. Manages blog and LinkedIn publishing pipelines. All content requires human approval.

5:00 PM
Client Experience Agent

Posts the end-of-day client experience summary: meeting counts, ClickUp activity, email volumes.

5:30 PM
Executive Assistant

Delivers the CEO end-of-day summary: inbox health, flagged emails, pending drafts, and decisions logged today.

Command CenterCentral Coordinator

One Conversation. Every Answer.

Every request flows through the Command Center. When you type a message in Slack, it figures out which agent should handle it, routes the request, and brings the answer back. If a question spans multiple systems, it coordinates across agents to assemble a single response.

It also runs scheduled jobs: daily knowledge base syncs, morning briefings, end-of-day summaries, and weekly maintenance. It monitors the health of every agent and alerts you if something goes down.

What it replaces

The mental overhead of remembering which system holds what information. Instead of checking ClickUp, then your inbox, then your CRM, you ask one question in Slack and get one answer.

Intelligent Routing

Routes Slack messages to the correct specialist agent based on content analysis

Cross-Agent Queries

Handles questions spanning multiple agents and assembles unified responses

Scheduled Jobs

Knowledge syncs, briefings, summaries, and maintenance on autopilot

Health Monitoring

Watches all running agents and alerts on failures

SlackClickUpGoogle DriveFrontNotionGoogle CalendarHubSpot
30 to 60 minutes per day in context-switching
# ask-ai
DW
You

What's our SLA status on Acme Corp and did we log time on their project yesterday?

Knowledge Base AgentInstitutional Memory

Every Answer Your Team Needs. One Slack Message Away.

Every agency has critical knowledge locked in someone's head. When that person is on vacation, in a meeting, or leaves the company, that knowledge is gone. The Knowledge Base Agent connects to every platform your agency uses and makes all of it searchable through plain-English questions in Slack.

It indexes content from your documentation platform, file storage, email history, meeting transcripts, and CRM knowledge base. It searches across all sources simultaneously and returns sourced answers with attribution.

It also watches your Slack channels for questions that go unanswered for six or more hours and proactively posts answers.

What it replaces

The 'Hey, do you know where...' Slack messages that interrupt your senior team members five to ten times per day. The 20-minute searches through docs and shared drives. The knowledge gaps that grow when tribal knowledge never gets written down.

All Your Knowledge Sources

Docs, Google Drive, Gmail, meeting transcripts, HubSpot KB, and any custom sources.

Proactive Answers

Monitors Slack for unanswered questions after 6 hours and posts sourced responses.

Privacy Guardrails

Blocks compensation/HR queries, sanitizes personal opinions, restricts pricing data by role.

Sourced Attribution

Every answer includes where the information came from.

2 to 4 hours per week across the team
?

This is the highest-impact agent in the system. 2 to 3 hours saved per day for the agency owner.

Executive Assistant AgentCEO/Principal Support

700+ Email Actions Per Day. Zero Sent Without Your Approval.

This is the agent agency owners feel most immediately. It manages the executive inbox, drafts replies in your voice, surfaces meeting follow-ups with one-click task creation in ClickUp, tracks decisions, and delivers structured daily briefings. It also watches for critical signals in every meeting: money issues, upset clients, and employee concerns that need your attention immediately.

The agent polls your inbox every 2.5 minutes. Each email runs through a multi-stage classification pipeline: spam detection, newsletter detection, system email detection, and domain-based auto-labeling.

Over time, it learns your sender domains and auto-applies Gmail labels. Newsletters and system emails get archived automatically. Real emails from real people get draft replies generated in your writing style.

The voice profile includes six situational modes: routine correspondence, sales conversations, billing matters, disputes, CRM questions, and internal communication. Every draft appears in Slack with Approve, Edit, Redraft, Skip, and Archive buttons. Nothing sends without your tap.

700+

Email actions per day

6

Voice modes

What it replaces

1 to 2 hours of daily email triage. 30 to 45 minutes of meeting follow-up. 15 to 30 minutes of checking on unanswered Slack threads.

What it does not do: it never sends an email, creates a calendar event, or posts an external message without explicit human approval via Slack buttons.

2 to 3 hours per day for the agency owner
# executive-assistant
EA
Executive Assistant

Draft Reply

To: sarah@client.com

Client: ACM-2024

Subject: RE: Q2 Deliverables

Hi Sarah, thanks for the timeline update. We have reviewed the revised schedule and the adjusted dates work for our team. We will have the landing pages ready by March 28 as discussed.

Human approval required

Client Experience AgentSLA Monitor and Shared Inbox Guardian

Every Client Inbox. Every SLA Clock. Nothing Missed.

For agencies running shared inboxes across dozens of clients, this agent is the difference between 'we think we are responding on time' and 'we know we are.' It monitors every client inbox, enforces SLA compliance, cleans spam, drafts context-aware replies to aging emails, and delivers daily triage reports.

The agent monitors all client inboxes every 60 seconds. It automatically removes spam using a multi-rule classifier: newsletter headers, marketing from unknown senders, cold outreach, and product update spam.

HTML-only system emails get archived while preserving important ones like 2FA codes and calendar responses. A trusted sender domain list prevents false positives.

Periodic cleanup digests post to Slack with per-inbox breakdowns and Undo buttons for every action.

What it replaces

Manual scanning of dozens of inboxes each morning. The anxiety of wondering whether something fell through the cracks. The scramble when someone discovers a client email sitting for 12 hours.

Even one prevented SLA breach per week justifies the entire agent. A single missed client email can cost hours of damage control and relationship repair.

1 to 2 hours per day for the client experience team

SLA Response Timeline

0h
Email arrives
4h
Draft generated
6h
Reminder sent
7h
Team lead DM
8h
SLA breach
Approved and sent at 6h 12m

SLA met with 1h 48m to spare.

This agent runs entirely on structured logic and API calls. Zero AI model costs.

Delivery AgentProject Compliance Monitor

Every Timer. Every Description. Every Budget. Tracked.

Every agency struggles with time tracking. People forget to start timers. They leave descriptions blank. Budgets get blown without anyone noticing until the monthly report. This agent handles all of it automatically, across three timezone regions, with zero AI model costs.

Morning Catch-Up

At 8:30 AM local time for each region, the agent checks whether each team member logged time the previous business day. Anyone with zero hours gets a DM. A per-region summary classifies each person as OK, Low, or Missing.

Description Quality Check

At 3:30 PM local time, the agent scans the day's time entries for missing or blank descriptions. It sends a consolidated DM listing each undescribed entry with task name, duration, and start time.

Budget Monitoring

Every 10 minutes, the agent checks for running timers approaching task estimates. At 90%, the assignee gets a warning. At 100%, they get a stop message and the team channel gets a budget alert. A daily budget report lists over-budget, near-budget, and unestimated tasks.

End-of-Shift Reminders

Thirty minutes before each team member's shift ends, they get a DM with their current status: hours logged versus target, running timers, and missing descriptions.

What it replaces

The PM or ops manager who spends 3 to 5 hours per week manually chasing missing time entries, reviewing weekly reports for gaps, and spot-checking budgets after the fact.

For a 15-person team, capturing just 15 minutes per person per day that would have gone unlogged is worth approximately $4,700 per month at a $75/hour blended rate.

3 to 5 hours per week for the operations or PM lead

Time Compliance

Region: North America
Alex M.
7.5h / 8.0hOK
Jordan K.
6.2h / 8.0hOK
Sam P.
3.1h / 8.0hLow
Taylor R.
0h / 8.0hMissing
Morgan L.
8.0h / 8.0hOK
Casey B.
5.5h / 8.0hOK

Last updated: 8:30 AM EST

BDR AgentSales and Business Development

Your Prospecting Pipeline, On Autopilot.

Most agency founders know they should be prospecting. Few have the time. The BDR Agent handles the research work that would otherwise require a dedicated BDR: finding companies, identifying decision-makers, discovering and validating email addresses, and organizing everything for outreach.

It runs as a background service, posting progress reports to Slack. It also preps sales reps with pre-meeting intelligence briefings about prospects, pulling context from the CRM, enrichment data, and meeting history.

Bulk Import

Prospect companies imported from configurable sources and enriched automatically.

Contact Discovery

Finds decision-makers, discovers email addresses via Hunter.io, validates contacts through ZeroBounce, and scrapes team pages for LinkedIn profiles.

Decision-Maker ID

Configurable role matching across 15+ job titles with intelligent filtering.

Pre-Meeting Intel

Preps sales reps with prospect intelligence briefings before meetings: company context, contacts, enrichment data.

What it replaces

A dedicated BDR spending 10 to 15 minutes per company on manual research, toggling between Hunter, ZeroBounce, LinkedIn, and your CRM.

15 to 25 hours per week compared to manual prospecting

Enrichment Pipeline

7,300+

Companies

2,880+

Contacts Found

397

Emails Validated

310

Valid (78%)

Identified

Decision-Makers

Security AgentContinuous Security Monitor

Always Watching. Auto-Fixing.

Most agencies never think about infrastructure security until something goes wrong. The Security Agent monitors everything continuously: file permissions, open ports, log anomalies, configuration integrity, dependency vulnerabilities, and more.

When it finds an issue, it does not just alert. It fixes automatically when safe to do so: correcting permissions, closing ports, updating configurations. An AI diagnostics pipeline handles novel issues that do not match known patterns. A comprehensive deep audit runs weekly.

Continuous Monitoring

Permissions, ports, logs, config integrity, dependencies, and threat intelligence checked every 120 seconds

Auto-Remediation

Automatically fixes issues when safe: permissions, ports, configurations. Safety-gated execution prevents risky changes.

AI Diagnostics

Novel issues run through an AI pipeline: triage, diagnose, validate, and fix with safety gates at every step.

Weekly Deep Audit

Comprehensive security audit covering dependencies, access patterns, threat intelligence, and correlation analysis.

What it replaces

The security work that never gets done at most agencies: regular vulnerability scanning, permission audits, dependency updates, and infrastructure monitoring.

3 to 5 hours per week for IT/Operations

Security Check Status

Cycle: 120s
Permissions
Pass
Ports
Pass
Logs
Pass
Config Integrity
Pass
Config Drift
Review
RAG Access
Pass
Database Access
Pass
Dependencies
Review
Threat Intel
Pass
Last sweep: 12s ago7/9 Clean
Ops Intelligence AgentSelf-Healing Infrastructure

The Agent That Keeps Everything Else Running.

Operations at scale generates entropy. Log files grow. Credentials approach expiration. Dependencies fall behind. Documentation drifts from reality. The Ops Intelligence Agent handles all of it: dozens of scheduled upkeep tasks running on a continuous cycle.

When something fails, the agent does not just retry blindly. An AI diagnostics pipeline analyzes the failure, determines the root cause, and either applies a fix automatically or escalates with a detailed diagnosis. It tracks learned fixes so the same issue never requires investigation twice.

Scheduled Maintenance

Data hygiene, credential rotation checks, cost monitoring, log management, performance analysis, and more

AI Self-Healing

Diagnoses failures, applies fixes, and tracks learned solutions so the same issue never needs investigation twice

Auto-Updated Docs

Automatically updates documentation when code changes. No more stale runbooks or outdated procedures.

Proactive Analysis

Code quality checks, incident pattern detection, performance monitoring, and automation opportunities

What it replaces

The operational maintenance that accumulates silently: growing log files, expiring credentials, stale documentation, unpatched dependencies, and the slow degradation that eventually causes outages.

3 to 5 hours per week for IT/Operations (combined with Security Agent)

Upkeep Tasks

Cycle: 15 min
Self-Healing
6 tasksOK
Data Hygiene
5 tasksOK
Credentials
4 tasksCheck
Cost Monitoring
4 tasksOK
Log Management
4 tasksOK
Performance
3 tasksOK
Documentation
3 tasksOK
Automation
3 tasksOK
52 tasks across 15 categories3 instances
Content AgentBlog and Social Publishing

From Meeting to Published Post. Human Approved.

Agency leaders have plenty of expertise but rarely have time to turn it into content. The Content Agent bridges that gap by monitoring meeting transcripts for publishable ideas, then managing the full content pipeline from draft to publication.

Blog publishing is live: the agent generates posts using brand voice guidelines and knowledge base content. LinkedIn content creation is in development. Every piece of published content requires explicit human approval.

Blog Publishing

End-to-end blog pipeline: topic extraction, draft generation, voice matching, and publication.

Transcript Triage

Scans meeting transcripts for publishable content: client wins, technical solutions, strategic insights.

LinkedIn Content

Post creation with dedicated voice profile and platform-optimized formatting. In development.

Brand Voice

Custom voice profile with guidelines for tone, structure, and messaging across all content types.

What it replaces

The content that never gets created because leadership is too busy with delivery. The blog posts that sit as ideas in a doc somewhere. The LinkedIn presence that goes quiet for months.

3 to 8 hours per week for the marketing team

Content Pipeline

Transcript Triage

Meeting scanned

Topic Extraction

3 ideas identified

Draft Generation

Blog post drafted

Voice Matching

Brand voice applied

Human Review

Awaiting approval

Publication

Queued

Pending Approval

The Agents Behind the Agents

Two infrastructure layers keep the entire system running.

Cross-Agent Infrastructure

Critical Alert System

A shared layer that all agents use to surface critical issues to a dedicated alert channel. SLA breaches, upset clients, revenue risks, and service crashes reach the right people immediately.

  • SLA breaches approaching or exceeding the response target
  • Upset customers detected in meeting transcripts
  • Revenue opportunities at risk
  • Service crashes across any background process
  • 30-minute deduplication prevents alert fatigue
  • Graceful fallback: if the alert system itself is unavailable, services continue normally

Prevents the most expensive kind of agency failure: the one nobody noticed until it was too late.

Infrastructure Health

Service Watchdog

A continuously running monitor that checks all background services every 60 seconds, auto-restarts anything that has crashed, and posts failure/recovery alerts.

  • Auto-restarts failed services without human intervention
  • Threaded alerts: failure and recovery reply to the same thread for clean tracking
  • Critical escalation for gateway outages or multiple simultaneous failures

Most failures resolve in under 60 seconds with zero human involvement.

Agents That Think Ahead

Agents don't just execute tasks. They analyze operational data, identify patterns, and propose new capabilities you haven't thought of yet.

OI
Ops IntelligenceBot9:12 AM

Early Warning: Budget Overruns Linked to Missing Time Entries

I noticed that tasks going over budget tend to also have incomplete time tracking, which means the team cannot catch overruns early. I can generate a daily report for project leads showing which tasks are both over budget and missing time entries, so problems surface before they hit the monthly review.

Priority
9.0/10
Effort
Medium (2-8h)
Risk
Low

Even a 10% improvement in early detection could save 20 to 40 billable hours per month in scope creep and write-offs.

What Is Coming Next

These agents are designed but not yet deployed.

Planned

Platform Monitor Agent

Read-only monitoring of client HubSpot portals for anomalies, broken workflows, and data quality issues. An early warning system: it watches, it does not touch.

Planned

Platform Builder Agent

Executes HubSpot configuration changes: workflows, dashboards, email templates, custom properties. Every portal change requires explicit human approval.

Combined Impact

0 to 82

Hours Recovered Per Week

Across the entire team

0+

Email Actions Per Day

Classified, labeled, drafted, archived

0

Deployed Agents

Each with a dedicated Slack channel

0

Messages Sent Without Approval

Every client-facing action requires a human tap

Command Center

Time saved2.5 to 5 hrs/week

Agency owner

Knowledge Base Agent

Time saved2 to 4 hrs/week

Entire team

Executive Assistant Agent

Time saved10 to 15 hrs/week

Agency owner/principal

Client Experience Agent

Time saved5 to 10 hrs/week

Client experience team

Delivery Agent

Time saved3 to 5 hrs/week

Operations/PM lead, entire team

BDR Agent

Time saved15 to 25 hrs/week

Sales/BD (or the founder doing it themselves)

Meeting Intelligence

Time saved3 to 5 hrs/week

Agency owner, team leads

Content Agent

Time saved3 to 8 hrs/week

Marketing team

Security & Ops Intelligence

Time saved3 to 5 hrs/week

IT/Operations

Critical Alert System

Time savedPrevents catastrophic failures

Agency owner, team leads

Service Watchdog

Time saved1 to 2 hrs/week

IT/Operations

Total

47 to 82 hours per week

At a $75/hour blended agency rate, 47 to 82 hours per week represents $183,000 to $319,000 in annual operational capacity added to your agency without hiring.

What You Should Know Before We Talk

It Is Not Fully Autonomous

Every client-facing action requires human approval. The system surfaces decisions; humans make them. Trust is earned over a 12+ week escalation period, not assumed on day one.

It Is Not a Replacement for Your Team

AgencyBoxx handles operational overhead so your team can focus on work that requires human judgment, creativity, and relationships. It does not do strategy, design, copywriting, or client relationship management.

It Is Not Plug-and-Play

AgencyBoxx requires configuration to match your tools, workflows, team structure, and communication style. The Executive Assistant alone includes a custom voice profile with six situational modes. This is an operations platform that gets configured to your agency.

It Is Not a Chatbot

Most of what AgencyBoxx does happens in the background without any prompting. Email classification, SLA monitoring, time tracking compliance, prospecting, inbox cleaning: these run continuously on schedules and triggers. The Slack interface is just one surface.

Common Questions

Through the Command Center. When a query spans multiple agents, the Command Center routes the request to each relevant specialist and assembles a unified response. All cross-agent coordination flows through the Command Center with full logging.

See the Agents Running Live

We do not send a demo video. We show you the live system: the Slack channels, the email pipeline, the knowledge base, the time tracking enforcement, and the approval flows. Running on real client data.

Every agent described on this page runs in production today.